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Outlook 2013 shows only the last 6 months

 

Outlook 2013 only shows the last 6 months of e-mail.

On the bottom of your screen you’ll see :

 

There are more items in this folder on the server

Click here to view more on Microsoft Exchange

 

Solution:

This problem occurs because the Cached Exchange Mode Sync Slider setting is configured to a value other than All. For example, the following figure shows a profile configured with Cached Exchange Mode and with the Sync Slider set to the default value of 12 months.

 

Microsoft KB 2733062

Start Outlook.

Click Account Settings on the File tab, and then click Account Settings.

In the Account Settings dialog box, double-click your Microsoft Exchange account on the E-mail tab.

In the Change Account dialog box, drag the Mail to keep offline: slider to the desired number of months.

Click Next.

Click OK when advised you have to restart Outlook to complete the configuration change.

Click Finish.

Restart Outlook.

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