Sometimes you receive an error message while logging in at the Office 365 portal.
This is due to different reasons, like:
- User has no online mailbox, but wants to open online OWA
- User wants to open Sharepoint, but has no right to open a website
- Or some different reasons.
Example:
:-( Something went wrong
We couldn’t find a mailbox for this recipient. Either they don’t have a mailbox or don’t have a license assigned.
X-ClientId: LPHU – QLI1 – 3UAW – LP5LTS0DKA
X-OWA-Error: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException
X-OWA-Version: 15.1.361.16
X-FEServer: AMXPR07CA0051
X-BEServer: AMXPR03MB0645
Date: 1/4/2016 9:44:11 AM
Error:
OwaUserHasNoMailboxAndNoLicenseAssignedException
This means that the users has no online mailbox
When going to office 365 the default page is the page for OWA, but this user has no online mailbox, therefor receives an error message.
Solution:
Login to Office 365.
See the error message
Open a new tab in your browser
Go to the URL : https://portal.office.com/home
Go to settings => Office 365 Settings
Go to Start Page
Select your desired Start Page
And Save your selection.
Your now able to select the desired webpage when you logon.
